At Detail Miami, we strive to provide exceptional service to all our clients. To maintain fair and consistent policies, please review the following terms and conditions regarding memberships and rentals:
24-Hour Policy: No refunds will be issued for rental cancellations made within 24 hours of the scheduled rental time.
Cancellations Outside 24 Hours: Cancellations made more than 24 hours in advance may be eligible for a refund, less any applicable processing fees.
Monthly Membership Billing: Monthly memberships renew automatically on the first of each month. Members are responsible for maintaining up-to-date billing information.
Canceling a Membership: To cancel your membership, please contact our team directly. We recommend providing notice by the end of the previous month to avoid charges for the following month.
Current Month Refunds: No refunds will be granted on the current month’s membership fee after the first three days of the month.
No refunds for Past Months: We do not issue refunds for previous months, regardless of membership usage. Please manage your membership to align with your anticipated use.
Requesting a Refund: If your cancellation is eligible for a refund, please allow up to 7 business days for processing. All eligible refunds will be processed back to the original form of payment.
No-Show Policy for Rentals: If a member or renter does not attend a scheduled rental without prior cancellation, no refund or rescheduling will be permitted.
Changes to Policies: Detail Miami reserves the right to amend this refund policy and terms and conditions at any time. Changes will be communicated to active members or posted on our website.
Thank you for choosing Detail Miami. We appreciate your understanding and commitment to our terms as we continue to provide a valuable experience for all members and renters.